Returns + Exchanges
All sales are considered final, but if there is any problem with one of our products due to shipping or construction defect, please get in touch with us asap and we will work to make things right. Pieces that make it back to us in salable condition will be refunded.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for Custom or Personalized orders, and Sale items.
Questions about your order?
Please contact us if you have any questions or problems with your order. We'll do our best to respond same-day.
Payment is due at the time of order. Orders will be placed as soon as payment has been received. Orders will be shipped in the order received.
Our furniture is made to order! Please allow 2-4 weeks for shipment.
We ship USPS or FedEx for most items but reserve the right to change shipping methods depending on size and weight of total order (including use of Parcel post, UPS and freight carriers)
We wrap each furniture piece in brown paper and string. Each piece is carefully boxed using biodegradable packing peanuts.
We do not sell or share any information from any of our customers. Ever.